Privacy Policy

Jamper respects your privacy and treats your personal information with the same care we'd want for our own pets' families.

Last updated: 18 May 2026

1. Who we are

This site is operated as Operating as Jamper, a sole-trader business based in Australia, accessible at jamper.myshopify.com. References to "we", "us" or "Jamper" mean this business. Privacy questions: jampergroup@gmail.com.

2. What we collect

Order data: name, addresses, email, phone, items, payment method.
Device & usage: IP, browser, device, pages, timestamps. Collected via Shopify, Meta Pixel, GA4.
Communications: support emails, AI assistant transcripts, reviews.

3. How we use it

To fulfil orders, provide support, prevent fraud, comply with consumer-protection law, send transactional emails, and (only if you opt in) marketing emails.

4. Who we share with

Shopify Inc. (e-commerce + Shopify Payments).
AutoDS & partner warehouses (US, EU, AU/CN) — for fulfilment.
PayPal, Afterpay, Apple, Google — only if used for payment.
Meta & Google — for analytics and conversion measurement (server-side CAPI where supported).

We never sell your personal information.

5. International transfers

Data may be processed in AU, US, EU, UK, CA, NZ. We rely on standard contractual clauses or equivalent safeguards.

6. Your rights

Access, correction, deletion, portability, restriction. AU: Privacy Act 1988 (Cth). UK/EU: UK GDPR / EU GDPR. CA: PIPEDA. US-CA: CCPA/CPRA. Email jampergroup@gmail.com from your order email.

7. Cookies & tracking

First-party cookies for cart and analytics, plus Meta Pixel and GA4. We honour Global Privacy Control signals.

8. Retention

Order records: 7 years (tax law). Marketing-only data: until unsubscribe. Support tickets: 24 months.

9. Children

Not directed at children under 16; we do not knowingly collect their data.

10. Changes

Material changes communicated via email or banner.

11. Contact

jampergroup@gmail.com.